Empower women. Eliminate poverty.

Leadership Team

Karen Larson – President & CEO

Karen joined Friendship Bridge in May 2009 during a time of significant transition in the organization. She successfully led the transition of Friendship Bridge from a founder organization to its present-day structure, as the President & CEO. Prior to her transition to international nonprofit work, she was the President and COO for Key Equipment Finance, Global Vendor Services, a division of KeyCorp, where she had responsibility for the leasing business in 26 countries. In addition to KeyCorp, Karen spent 12 years with AT&T Capital, the financing arm of AT&T, successfully building numerous global technology manufacturer private label customer finance programs. Karen’s background in asset-based lending includes State and local government, the federal government, and corporate and small business. As an industry leader, Karen had been a frequent speaker and author on the subjects of global leasing, outsourced partnerships, women in leasing, and leadership training. Karen received a BA in Economics from the University of California, San Diego, and completed executive education programs at Duke University, the Fuqua School of Business, and Case Western University.

Caitlin Scott – Chief Strategy Officer

Caitlin is responsible for formalizing Friendship Bridge’s strategic planning processes and facilitating the development of the strategy. She translates our strategy across functions and business units to drive organizational change and forge new working relationships and synergies throughout the organization and with strategic partners. This establishes greater transparency and accountability for those carrying out the company’s strategy. With more than 10 years of experience in various positions at Friendship Bridge, Caitlin has the knowledge in both depth and breadth of how the organization works and how to achieve its desired impact. She established and continues to manage a team that provides monitoring and evaluation services, effectively supporting the culture of continuous improvement in the organization. Her leadership in these areas has garnered Friendship Bridge international acknowledgment in Social Performance Management, including receiving Leader Recognition from Truelift, an A-social rating by Microfinzanza, Mix S.T.A.R recognition, and five Social Performance Badges from Kiva. Caitlin holds a master’s degree in international development, with a concentration in microfinance, from the Josef Korbel School for International Studies at the University of Denver. She graduated magna cum laude from the University of Colorado at Denver with a degree in International Affairs with a minor in Spanish.

Sergio Omar Morales – Chief Operating Officer

Sergio joined our team in July 2019 after 20 years in the Banking and the Microfinance Sector in Guatemala. He worked in various Senior Managing positions, helping to create and develop successful Credit Programs, and as a Regional Manager in Central America for a transnational company. He was a Corporate Manager for a Commercial Group managing their credit business unit and has been a frequent speaker in different sectors in Central America on the subject of Credit Management for B2C and B2B Markets. Prior to joining Friendship Bridge, Sergio worked for the past 2 years as the Administration Director for the Medical NGO Obras Sociales Del Santo Hermano Pedro, where he developed a large group of programs to help improve medical services and financial sustainability. He has volunteered for the past 12 years to help the most vulnerable population in the Dry Corridor in the eastern part of the Country. He received a degree in Legal and Social Sciences, Attorney at Law and Public Notary from the National University in Guatemala, and also holds an MBA with a specialization in Commercial Strategy.

Tracie Cordeiro – Chief Financial Officer

Tracie joined our team in October 2018 as Chief Financial Officer. Prior to Friendship Bridge, she worked for Opera Australia as the Finance and Procurement Manager for 11 years in Sydney, Australia. Before that, she worked for six years in various finance and planning roles for Honeywell Europe and started her career with KPMG working in Europe and the US. Having lived and worked in several continents, Tracie has a vast appreciation and knowledge of different cultures, both professionally and personally.

Nicole Eubanks – Chief Development Officer

Nicole Eubanks joined the Global Communications and Partnerships Team at Friendship Bridge in 2016. Since then, she has held the positions of Relationship Manager, Associate Development Director, and Development Director. Nicole leads the Global Communications and Partnership Team which includes development, events, U.S. marketing, Handmade By Friendship Bridge, volunteers, and grants. Prior to joining Friendship Bridge, Nicole served women and girls empowerment within Colorado for 5 years at Girl Scouts of Colorado. Nicole held multiple roles at Girl Scouts of Colorado including Volunteer Manager, Program Specialist, and Statewide Manager of Retail and Customer Service. Nicole earned her Associate of Applied Science, Business Administration, and Management from FIT in New York City.

Victor Contreras – Director of Personnel Services

Victor has been leading human talent management teams and processes in different industries in Guatemala for more than 12 years. He began his work with Friendship Bridge in June 2013 and has since been supporting the strategic and timely management of employees to develop and implement strategies to manage human talent with our leadership team.  He holds a bachelor’s degree in Business Administration and two master’s degrees: one in Human Resource Management and an MBA in Business Management and Administration.