An important part of measuring the social impact we have in Guatemalan women’s lives comes from partnering with 60 Decibels—a global impact measurement company that is the producer of the world’s first microfinance impact benchmark. Based on phone interviews with 277 of our clients conducted this year, 60 Decibels’ trained researchers have compiled insights about our clients, the outcomes they experience, how satisfied they are, and how we can improve our impact and business performance.
The 2023 Microfinance Index Insights Report reveals that Friendship Bridge received a Top Impact Award for Latin America, ranking #2 in Latin America among all microfinance organizations surveyed in the region.
“We are proud that our clients’ evaluation of their experience in Friendship Bridge is overwhelmingly positive,” said Chief Strategy Officer Caitlin Scott. “It mirrors what we see in the field and it is so motivating to see it reflected in the data.”
In addition, we learned the following about the experience of our clients in six distinct dimensions of impact and what impact they attribute to Friendship Bridge:
60 Decibels 2023 Impact Awards and performance rankings are based on the 60 Decibels 2023 Microfinance Index. Ranking is determined based on companies evaluated in Africa, Asia, Latin America and globally. For more information, visit 60decibels.com. 60 Decibels is a registered trademark of 60 Decibels, Inc.